The frequent questions assistant is a second artificial intelligence module designed to automatically respond to frequent customer questions. You can configure its personality and give it all the necessary information about your products to provide personalized and informative responses.
The assistant's personality determines the tone and style of its responses. Choose from predefined profiles or create your own custom personality.


Provide the assistant with specific information about your business and products to make responses more accurate and helpful.
Configure shipping days and delivery options that the assistant can mention in responses.

Add information about how you take measurements and size guidance.

Add any other relevant information about your selling practices, return policy, or special conditions.
Example: 'All items come from a smoke-free home. I accept returns within 48 hours if the item doesn't match the description'

By properly configuring your Bleam FAQ assistant, you provide exceptional customer service 24/7 while saving considerable time. This artificial intelligence responds instantly to buyer questions with accurate and personalized information, improving the customer experience and increasing your sales conversion rate. The assistant becomes an extension of your customer service, maintaining consistent communication that reflects your brand and selling style. Whether it's questions about sizes, shipping, care, or return policies, your automated FAQ assistant ensures every potential buyer gets the information they need to complete their purchase with confidence.
Configure your FAQ assistant to provide instant responses and improve your customer experience on Vinted.