Terms of Service of Bleam, the Vinted extension

1. Acceptance of Terms

By using Bleam, you accept these terms of service in their entirety. If you do not accept these terms, you must not use our service.

These terms apply to all Bleam users, whether in a free trial period or paid subscribers.

2. Service Description

Bleam is automation software for sellers on second-hand marketplaces. It includes:

• Automated listing publication
• Automated message and negotiation management
• Sales accounting and analytics tracking
• Centralized multi-account management
• Inventory and stock management tools

Bleam acts as a technical intermediary between you and the sales platforms. We are not responsible for transactions made on these platforms.

3. Responsible Use

Respecting Platforms

You agree to respect the terms of service of all sales platforms on which you use Bleam. You are solely responsible for your actions on these platforms.

Prohibited Use

It is forbidden to use Bleam to:

• Sell illegal, counterfeit, or prohibited products
• Create fake accounts or impersonate others
• Spam or harass other users
• Bypass platform security systems
• Share your access with unauthorized third parties

Monitoring and Sanctions

We reserve the right to suspend or terminate your account in case of violation of these terms, without notice or refund.

4. Accounts and Security

Account Creation

You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your login credentials.

Data Security

You agree not to share your login credentials and to immediately report any suspicious use of your account.

Platform Connection

By connecting your sales platform accounts to Bleam, you authorize us to act on your behalf according to the features you activate. You can revoke these authorizations at any time.

5. Subscriptions and Payments

Free Trial Period

We offer a 14-day free trial period for all our plans. A payment method is required to start it, but no payment is made during this period. The free trial is offered only once per person: a Bleam account, email address, Vinted account or payment method that has already benefited from a trial is not eligible for a new one.

At the end of your trial period, your subscription will automatically convert to a paid subscription at the rate displayed when you subscribed. Your payment method will be charged without additional action on your part.

You can cancel your subscription at any time during the trial period at no cost. Cancellation must be made before the end of the trial period to avoid any charges.

Automatic Renewal

Your subscription automatically renews every month (or every 3 months if you chose quarterly billing) until you cancel.

Your subscription amount will be automatically charged to your registered payment method at each renewal date.

Right of Withdrawal

In accordance with Article L221-18 of the French Consumer Code, you have 14 days to exercise your right of withdrawal from the subscription date.

If you were not clearly informed of the automatic conversion to a paid subscription after the trial period, this withdrawal period is extended by 12 months.

Waiver of the Right of Withdrawal for Immediately-Executed Services

In accordance with Article L221-28 13° of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium, where performance has begun after the consumer's express prior consent and express waiver of their right of withdrawal.

The following services, offered as add-ons to your main subscription, are notably covered by this exception: Bleam Cloud, dedicated IP addresses, virtual private servers (VPS) and additional accounts. These services are set up and activated as soon as you pay.

When ordering any of these services, you will be required to tick a dedicated checkbox through which you (i) expressly request the immediate start of the service before the expiry of the 14-day legal withdrawal period, (ii) expressly waive your right of withdrawal, and (iii) acknowledge that this right is definitively lost once the service is activated. No refund will be granted for the initial payment of these services once the checkbox is ticked and the service is activated. Cancellation remains possible at any time and takes effect at the end of the paid period.

This waiver applies only to the initial payment. Subsequent renewal payments are not subject to the right of withdrawal (which only applies to the initial subscription to the service); you may stop them at any time by canceling the service from your account, with no refund of the period already started.

Cancellation

You can cancel your subscription at any time from your account. Cancellation takes effect at the end of the current period: you keep access until the end of the period already paid for, and no pro-rata refund is due for a simple cancellation. This applies without prejudice to your right of withdrawal and the legal guarantee of conformity, which may, where applicable, entitle you to a full or partial refund.

Pricing and Payments

Our subscription rates are indicated in euros including tax on our pricing page. Payments are processed securely by Stripe, our payment provider.

We reserve the right to modify our rates at any time. Rate changes will apply at the next renewal and will be communicated to you at least 30 days in advance.

Refunds

Refunds are granted on a case-by-case basis, according to our refund policy. Contact our support at support@bleam.app for any request.

Immediate performance and waiver of the right of withdrawal

The immediately performed services listed above (Bleam Cloud, dedicated IP addresses, virtual private servers and additional accounts) start as soon as you subscribe, at your express request. By ticking the box provided for this purpose, you request their immediate performance and waive your right of withdrawal for these services once they are activated, in accordance with Article L221-28 of the French Consumer Code. Your main subscription remains subject to the 14-day right of withdrawal.

6. Service Availability

Availability Commitment

We strive to maintain Bleam available 24/7, but we cannot guarantee absolute availability. Interruptions may occur for maintenance or technical reasons.

Updates

We reserve the right to modify, update, or discontinue certain Bleam features at any time, with or without notice.

External Dependencies

Some Bleam features depend on how the sales platforms work. We are not responsible for malfunctions caused by these third-party platforms.

7. Liability and Warranties

Limitation of Liability

Bleam is provided “as is” without warranty of any kind. We cannot be held responsible for direct or indirect damages resulting from the use of our service.

User Responsibility

You are solely responsible for your sales activities, product compliance, and compliance with tax and legal obligations related to your activity.

Indemnification

You agree to indemnify Bleam against any claims resulting from your use of the service or violation of these terms.

8. Intellectual Property

Bleam Rights

Bleam, its logo, features, and content are protected by copyright and other intellectual property rights. You may not copy, modify, or distribute them without authorization.

Your Content

You retain all your rights to the content you create or publish through Bleam. However, you grant us a license to use it as necessary for the service to function.

9. Terms Modifications

We reserve the right to modify these terms of service at any time. We will notify you of important changes by email or in the app at least 30 days before they take effect.

Your continued use of Bleam after the modifications constitutes your acceptance of the new terms.

10. Applicable Law and Jurisdiction

These terms of service are governed by French law. Any dispute will be submitted to the jurisdiction of the competent French courts.

In case of dispute, we favor an amicable settlement. Contact us and we will work out a solution that suits everyone.

Questions about these terms?

Write to us and our team will get back to you.

Email: support@bleam.app