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Extension
4 min read

What to do if favourite messages or the intelligent agent doesn't work?

Generally if the intelligent agent or favourite messages seem not to work, here are the steps to follow to quickly resolve the issue.

Generally if the intelligent agent or favourite messages seem not to work, here are the steps to follow to quickly resolve the issue.

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Step 1: Check for Vinted captchas

If you've done that and still no messages are being sent, the first thing to check is whether Vinted has set up a captcha on your session (they sometimes do this randomly, although it's quite rare).

How to check?

Perform an action on Vinted such as sending a message to a customer, creating a draft or creating a listing. Personally I just send a casual message to a customer. If you see a 'Please wait' page or a page with a puzzle to solve, complete it and everything should be back in order.

Télécharger Brave
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Step 2: Refresh and reactivate

If no captcha appears, try simply refreshing the Vinted page and unchecking then rechecking the activation of favourite messages and/or the assistant.

Wait 5 minutes

After reactivating the features, wait about 5 minutes to give time for the automations to restart.

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Ouvrir ma messagerie Vinted

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Step 3: Restart the browser

If after 10 minutes it still doesn't work, you can try completely closing your browser and restarting it.

Complete shutdown

Make sure to close all browser windows, then restart it and open Vinted as the first tab.

Mac

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Windows

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Force Quit Browser
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Step 4: Contact support

If none of these steps work, contact me directly for personalized support.

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1. Cliquez sur le bouton pour copier l'URL :

2. Collez l'URL dans la barre d'adresse de votre navigateur et appuyez sur Entrée

💡 La barre d'adresse est située tout en haut de votre navigateur, là où vous tapez normalement les adresses des sites web.

Extension Bleam

Cliquez sur "Détails" pour vérifier la version

Détails extension

Dernière version disponible : 1.0.34

Assurez-vous que votre version installée correspond à celle-ci

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Contact options

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Prevention tips

  • Keep a dedicated tab

    Always use a specific tab for automations without manually navigating in it.

  • Don't change accounts frequently

    Avoid constantly logging out and back in, this can trigger captchas.

  • Check your connection

    An unstable internet connection can interrupt automations.

In summary

Most problems with Bleam automations can be solved by following these simple steps: dedicate a tab, check for captchas, refresh and reactivate. If the problem persists, support is there to help you quickly.

Need additional help?

Our Discord community and WhatsApp support are here to help you solve all your Bleam problems.