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Guides & Tips/Extension/Troubleshooting
Extension
4 min read

What to do if favourite messages or the intelligent agent doesn't work?

Generally if the intelligent agent or favourite messages seem not to work, here are the steps to follow to quickly resolve the issue.

Generally if the intelligent agent or favourite messages seem not to work, here are the steps to follow to quickly resolve the issue.

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Step 1: Prioritize the Brave browser

We strongly recommend using the Brave browser for an optimal experience with Bleam. Brave is a browser based on Chrome but with built-in ad blocker and much better compatibility for Bleam. It's completely free and significantly improves automation stability.

Download Brave

If you're not already using Brave, download it for free and install the Bleam extension on it. You will notice a clear improvement in performance.

Download Brave Browser
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Step 2: Check Vinted captchas

Vinted can sometimes randomly set up a captcha on your session, even if it's quite infrequent. It's important to check if this is the case and resolve it immediately.

Quick unlock: two methods

If you're blocked by a captcha, here's how to quickly unlock Bleam:

Method 1: Send a message

Send a message to any conversation in your Vinted messaging. Vinted may ask you to solve a captcha to prove you're human.

Ouvrir ma messagerie Vinted

Method 2: Draft technique

  1. 1.Create a draft listing on Vinted via the "Sell your items" button
  2. 2.A minimal draft is enough: just a listing title
  3. 3.Then edit this draft by going to the listing and clicking "Edit"
  4. 4.When you click on "Save this draft" or "Validate" the modification, Vinted will ask you to solve a captcha
  5. 5.Solve the captcha and voila! You can repost again with Bleam

Vinted may present a puzzle to solve or a simple "I am human" button to click. In both cases, complete the verification.

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Step 3: Exit your Vinted pages and restart the browser

If the problem persists, you need to force a complete closure of the browser and restart it. Warning: it's not enough to simply close the tabs, you must completely quit the application.

How to force quit?

Follow the instructions for your operating system, then restart your browser.

Mac

On Mac: Right-click on the browser icon in the dock > Force Quit

Windows

On Windows: Right-click on the browser icon in the taskbar > Close window

Force Quit Browser
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Step 4: Check you have the latest version

It's crucial to have the most recent version of the Bleam extension to benefit from all bug fixes and improvements.

How to check the version?

Go to brave://extensions (for Brave) or chrome://extensions (for Chrome). Find the Bleam extension and click 'Details'. Check you have the latest version. If not, you can uninstall and reinstall the extension.

1. Cliquez sur le bouton pour copier l'URL :

2. Collez l'URL dans la barre d'adresse de votre navigateur et appuyez sur Entrée

💡 La barre d'adresse est située tout en haut de votre navigateur, là où vous tapez normalement les adresses des sites web.

Extension Bleam

Cliquez sur "Détails" pour vérifier la version

Détails extension

Dernière version disponible : 1.0.34

Assurez-vous que votre version installée correspond à celle-ci

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Step 5: Contact support

If none of these steps resolve your problem, contact us directly for personalized support.

Contact options

If none of these steps resolve your problem, contact us directly for personalized support.

Prevention tips

  • Keep a dedicated tab

    Always use a specific tab for automations without manually navigating in it.

  • Don't change accounts frequently

    Avoid constantly logging out and back in, this can trigger captchas.

  • Check your connection

    An unstable internet connection can interrupt automations.

In summary

Most problems with Bleam automations can be solved by following these simple steps: use Brave, check for captchas, completely restart the browser and make sure you have the latest version. If the problem persists, support is there to help you quickly.

Need additional help?

Our Discord community and WhatsApp support are here to help you solve all your Bleam problems.