Generally if the intelligent agent or favourite messages seem not to work, here are the steps to follow to quickly resolve the issue.
Generally if the intelligent agent or favourite messages seem not to work, here are the steps to follow to quickly resolve the issue.
To solve the problem, you first need to understand how automations launch on Bleam. When you open your browser with the Bleam extension, the extension will detect the first Vinted tab that was opened and use it as a support for its automations.
First tip: Dedicate a tab to automations
When you want to launch automations, open your browser and 'dedicate' the first page you open to automations. If you want to do other actions on Vinted, I recommend opening a new tab so as not to interfere with the agent.
If you've done that and still no messages are being sent, the first thing to check is whether Vinted has set up a captcha on your session (they sometimes do this randomly, although it's quite rare).
How to check?
Perform an action on Vinted such as sending a message to a customer, creating a draft or creating a listing. Personally I just send a casual message to a customer. If you see a 'Please wait' page or a page with a puzzle to solve, complete it and everything should be back in order.
If no captcha appears, try simply refreshing the Vinted page and unchecking then rechecking the activation of favourite messages and/or the assistant.
Wait 5 minutes
After reactivating the features, wait about 5 minutes to give time for the automations to restart.
If after 10 minutes it still doesn't work, you can try completely closing your browser and restarting it.
Complete shutdown
Make sure to close all browser windows, then restart it and open Vinted as the first tab.
If none of these steps work, contact me directly for personalized support.
If none of these steps work, contact me directly for personalized support.
Keep a dedicated tab
Always use a specific tab for automations without manually navigating in it.
Don't change accounts frequently
Avoid constantly logging out and back in, this can trigger captchas.
Check your connection
An unstable internet connection can interrupt automations.
Most problems with Bleam automations can be solved by following these simple steps: dedicate a tab, check for captchas, refresh and reactivate. If the problem persists, support is there to help you quickly.
Our Discord community and WhatsApp support are here to help you solve all your Bleam problems.
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