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Guides & Tips/Extension/Favourite Messages
Extension
5 min read

Why send messages to your favourites on Vinted?

Discover how Bleam can automatically send messages to Vinted buyers who favourite your items, with personalized offers to convert more sales.

When a buyer adds one of your items to their favourites on Vinted, it's a strong signal of interest. They either want to save this item to buy later, or inform you they're interested hoping for a discount. It's the perfect time to follow up with a personalized message and even a price offer to trigger the purchase.

Why send messages to your favourites?

Favourites are very strong purchase signals. Take advantage of them to maximize your conversion chances:

  • Spontaneous purchase decisionPurchases are often impulsive. By quickly contacting the buyer after they've favourited your item, you capitalize on their interest while it's hot. Strike while the iron is hot!
  • Sales triggerA message accompanied by a small discount can be the trigger that transforms simple interest into a confirmed purchase. It's often this small gesture that makes the difference.

💡 Buyers who favourite items are 3 times more likely to buy if they receive a message within 24 hours.

How do favourite messages work?

Bleam automatically monitors your Vinted notifications to detect new favourites and send personalized messages according to your settings.

Automatic detection

Bleam monitors your notifications every 3 minutes to detect newly received favourites.

Personalized message

A message you've configured is automatically sent to the interested buyer.

Automatic offer (optional)

If you've enabled it, Bleam also sends a reduced price offer according to your settings.

Conversion to sale

The buyer receives your message and offer, significantly increasing your chances of making a sale.

Message configuration

You can fully customize your favourite messages from the Bleam dashboard. Two types of messages are available:

Message types

Single item message

This message is sent when a buyer favourites just one of your items. You're 100% free to customize the content to match your style!

Hi [username]! I saw you're interested in my item 😊 If you have any questions or need more photos, feel free to ask!

Multiple items message

This message is sent when a buyer favourites several of your items. Adapt it to your sales strategy!

Hey [username]! I see several of my items caught your eye 🎉 If you take multiple pieces, I can offer you a great bundle deal!

Examples of automatic messages

Exemples réels de messages envoyés automatiquement par Bleam

Exemple 1
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Automatic offers configuration

You can enable automatic sending of discount offers with your favourite messages:

  • Offer type: Percentage (e.g. 10%) or Fixed amount (e.g. £5)
  • Offer value: Between 1 and 20% or £1 and £20
  • Automatically created offer: Bleam creates the Vinted offer with the correctly calculated price

Smart sending rules

To avoid spam and follow best practices, Bleam applies smart rules before sending a message:

  • Message limit: Maximum 2 messages per buyer in 24h (including manual and automatic messages)
  • No duplicates: If the item has already been discussed, no automatic message will be sent
  • Recent priority: Most recent favourites are always processed first
  • Respect exclusion list: Buyers you've blocked or excluded will never receive messages

Concrete benefits

  • Increase your conversion rateTransform more favourites into actual sales through automatic and timely follow-up.
  • Save precious timeNo more monitoring your favourites and sending manual messages. Bleam handles it 24/7.
  • Never miss an opportunityEvery favourite is a sales opportunity. Bleam ensures none are missed, even at night.
  • Optimize your offersAutomatic offers are precisely calculated according to your margins to maximize sales without sacrificing profitability.

Best practices

Personalize your messages

Use the [username] variable to make your messages more personal and increase engagement.

Offer attractive deals

A 10-15% discount is usually enough to trigger a purchase without impacting your margins too much.

React quickly

Messages are sent within 3 minutes maximum after favourite detection, taking advantage of the buyer's fresh interest.

Convert more favourites into sales

Favourite messages are a powerful tool to increase your Vinted sales. By automatically following up with interested buyers using personalized messages and attractive offers, you maximize your conversion chances. Bleam handles everything: detection, sending messages, creating offers, all while respecting best practices to avoid spam. Focus on your business while Bleam transforms your favourites into sales.

Start converting your favourites into sales

Enable favourite messages in Bleam and increase your sales today.